Help Center

Yes you can cancel the order before its status changed to shipped.

Eager to get your goodies? It’s easy to check your order status. If you’re a new customer or guest, you can use the order number from your confirmation email to do a “quick check” within a couple of hours of ordering. Once you’re a registered shopper, you can view past orders, to your entire shopping history!

Good news! When you use a credit card, it isn’t charged until your order ships successfully. So you never pay for anything that isn’t already on its way to you. Debit cards or check cards are a little different. The amount still isn’t deducted right away, but your bank may reserve or “freeze” a percentage of it, from 50 to 100%, to ensure enough money stays in your account for coverage.

It’s normal for the freeze to last anywhere from three to 10 business days, depending on your bank. So don’t become concerned if this happens. It’s just your bank’s way of helping you keep from overdrawing your account and running into possible penalties.

To keep shipping costs fair, we:

• Give you a choice of four shipping services in most cases
• Base your estimated charges on total weight, not number of items
• Combine items based on size and shape to eliminate as much “dead weight” as possible

We ship to:

• Street addresses only (sorry, no P.O. boxes)
• Military APO/FPO addresses(sorry,products over 35lbs cannot be shipped to APO/FPO locations – all other shipments are USPS)
• All 50 states and the District of Columbia (sorry, no delivery to Puerto Rico, Guam or the U.S Virgin Islands)